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Frequently Asked Questions

FAQ | Cross-Key Vacation Rentals

Cross-Key Vacation Rentals

Good questions, honest answers

Everything you might want to know before you book a boutique stay in the heart of Ohio's Amish Country. Still wondering something? Just reach out — you'll always talk to a real person.

Suite on Jackson

Where is Suite on Jackson, and how will I find it?
Suite on Jackson sits on Jackson Street in historic downtown Millersburg, two blocks west of the courthouse square. Look for the Suite on Jackson sign on the front of the building. Your exact address and directions arrive with your booking confirmation.
How many guests does Suite on Jackson sleep?
The Suite sleeps up to 4 across two queen beds — 2 bedrooms, 1 bath. It's a fully renovated second-floor loft, and a great fit for couples, a girls' trip, or a small family.
Is there parking at Suite on Jackson?
You have a reserved spot for one car directly behind the building. Look for the alleyway that runs behind Jackson Street — your space is marked with a Reserved sign. There's additional parking directly across the alley from the building. Please don't park in the area beside the reserved spot.
Can I walk to things from Suite on Jackson?
Yes — you can leave the car parked. Coffee, restaurants, local shops, the Millersburg Glass Museum, and the courthouse square are all a short stroll away. Amish Country favorites — scenic back-road drives, cheese houses, and the Farm at Walnut Creek — are a short drive out.
How do I check in at Suite on Jackson?
Self check-in with a keypad code, sent to you before arrival. Direct bookers get early check-in at 3:00 PM, with checkout at 11:00 AM.
Is there Wi-Fi at Suite on Jackson?
Yes — free high-speed Wi-Fi throughout, great for a remote-work getaway.
Are pets allowed at Suite on Jackson?
No — the Suite is pet-free, which keeps it comfortable for guests with allergies.

Booking with Cross-Key Vacation Rentals

Why book directly with Cross-Key Vacation Rentals?
Booking direct at cross-keyvacarents.com gets you our best available rate — with none of the added service fees other platforms tack on — plus early 3:00 PM check-in and a direct line to your host. Same lovely stay, booked straight with the person who runs it.
Who runs Cross-Key Vacation Rentals?
Cross-Key Vacation Rentals is a boutique, owner-run business. Kelly is both the owner and your host — she personally handles bookings, turnovers, and guest questions, so you're always dealing directly with the person behind your stay.

Ready when you are — book your stay.
See you on Jackson Street, Kelly

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